You've found a design director of a research & design studio. I'm Mark. Nice to meet you What's your name?

Hi , it's good of you to join me. You have a passion for what's your passion?

You're a fan of Nothing? To each his own. Shall we crack on then ?

Welcome back . Thanks for having a look around. Feel free to get in touch

Who I work for I'm a Sheffield boy, but I'm here and there Add yourself to the list.

What I'm doing It's probably best I do a show and tell here . See some more

Home Office Digital, Sheffield Digital Hub

I joined Home Office Digital back in November last year with only 4 people in the office. As the only designer for 6 months I directed/lead how the hub approached design and research. I wrote up about some interesting findings while working on the Proving Things to Government project. I also designed and built all the prototypes (as of May 2016).

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London Luton Airport

I worked with London Luton Airport to redesign their website from the ground up. With a huge user base it's a real challenge to meet the requirements of every persona from families to business men. I did this work with a development agency called QUBA in Sheffield.

Here's a piece of contextual research I've been working on when I had the opportunity to see behind the scenes and meet the users.

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Some comments from friends I'm @0100 on twitter by the way

What I offer From user research, to wireframing, to prototyping

Service Design

A tricky discipline to explain. It's important to understand first where digital products live within a service. Will the website work well with your internal team? Will it save money? Will it make money? Will your customers understand it and enjoy the experience of interacting with your service? Research it, design it, test it, iterate.

Digital Product Design

So you've done some insight work. You sort of know what your user needs are and you need to visualise and test that? Turning to Interaction Design is your next step to beginning the design of your product. Sketch stuff, wireframe stuff, whatever. Just get something usable in front of your users and find out if it works. Test assumptions and iterate.

Design & Research Planning

If you know what you're trying to do but not sure how to do it I can help. With vast experience in Research and Digital Product Design I can help you plan and create your Digital Product. I can spot where things will go wrong and where you're making too many assumptions. Or where you have gaps in your team.